Dental Profession Advisory Program - DPAP Counselling DPAP Counselling is a free counselling and support program of the British Columbia Dental Association. Its mandate is to promote the health and well-being of dentists and the dental team. Individuals with challenges affecting their work, family or personal life, or general well-being can receive help from dental personnel who are professionally trained clinical counsellors.
Since its inception in 1981, the DPAP has assisted hundreds of individuals with concerns ranging from marital, legal, financial, physical and mental health; to alcoholism and drug addiction, job stress, self-esteem, grief and loss; to anxiety, anger management, burnout and depression. Some just needed to talk and "get things off their chest" while others have benefited from short-term counselling. More extensive psychotherapy had been recommended to others.
Frequently Asked Questions
Am I assured of confidentiality?
Yes. Here are the facts:
The DPAP runs an independent office located at 501 - 1505 West 2nd Avenue, Vancouver, and is solely occupied by Dr. John Palmer, MC, (RCC), program director. Ms. Toni Pieroni, DRH, MA, (RCC) operates from her own private office. John and Toni answer their own phones, and screen their own answering machine messages. Information that could identify clients is shared with no one.
What services are provided?
- Assessment and short-term counselling by two dental personnel with Master's level training as counsellors.
- Referral to specialised resources when necessary
- Ongoing follow-up and emotional support
- Anonymous telephone assistance
- Intervention planning and facilitation
- Preventative education through lectures, workshops, articles and recommended reading
Comments from clients of the DPAP
- "Thank you for helping to put this stressful time in my life into a better perspective."
- "Words on paper are shallow for what we feel in our hearts about this resource. I was dying a slow death."
- "My problems were handled with the strictest of confidence which I appreciate greatly."
- "Many times both of our families mention how thankful we are for this [intervention] service."
- "It was reassuring to know that I could talk to someone who understood and who belonged to the profession."
- "Had there not been this program, then recovery [from alcoholism] might not have occurred as quickly, if at all."
Are you having difficulty with...
work satisfaction, conflict/communication, burnout, finances, legal issues, relationships, alcohol or other drugs, health, stress, depression, anxiety, self-esteem, a concern about someone else?
WE CAN HELP !!
DPAP Counselling
501-1505 West 2nd Avenue, Vancouver, BC V6H 3Y6
Dr. John Palmer, BDS, MC, RCC
- Phone: : 604-853-0089; 1-800-661-9199
- Cell: 604-308-5232
- Confidential Email: dpapcounselling@shaw.ca
Ms. Toni Pieroni, RDH, MA, RCC
- Phone: 604-737-0168; 1-888-669-9199
- Confidential Email: tonip@telus.net
Members' Assistance Program (MAP)
The Members Assistance Program (MAP) is a no-cost support program for dentists, dental staff and family members. Costs of the program are borne by the CDSPI through your CDA membership.
MAP provides confidential assistance any time around the clock, seven days a week, dealing with work-related issues such as stress and anxiety, depression, substance abuse, bereavement, coping with disabilities, financial and legal matters. MAP provides confidential advice and information by putting you in touch with experienced professionals such as psychologists, addiction counsellors, financial counsellors, social workers and lawyers. Clients receive up to five hours of free counselling by telephone or by appointment (in most cities). Face-to-face appointments can be made within five working days.
MAP is administered by CDSPI through a service provided by CHC - Working Well, a national Employee AssistanceProgram.
For assistance in:
English - 1.800.268.5211
French - 1.800.363.387
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