Join us March 24, 2016 for a teleseminar on total client centred care, presented by Susan Woodley of Philips Oral Healthcare.

According to research from the University of Iowa, 'by 2020 the sheer-volume of medical knowledge will double every 73 days'. Treating our patients as a whole versus focusing on a singular diagnosis represents the future of healthcare delivery. Communication among professionals provides a richness of knowledge that creates a "dream team" for our patients. Collaborative efforts to obtain, share and process information contributes to consistent patient centered care.

This course is designed to promote intra-office and inter-office communication to cultivate partnerships throughout all aspects of healthcare. An introduction and review of practice guidelines, customized referrals and documentation will be explored. Reflection upon past "game changers" in dentistry allows us to look forward and recognize future inter-disciplinary opportunities in healthcare.

Participants will engage in a lively discussion on topics related to elevating communication skills, standardizing office protocols and tailoring documentation. The time is now to "bridge the gap" in healthcare through adaptation, customization and collaboration.

About the Speaker

Susan Woodley RDH graduated from Fanshawe College in London, Ontario, Canada and has had a successful career expanding three decades. She has enjoyed many aspects of her role as a dental hygienist involving clinical research, general practice, teaching, writing and professional education, though the better part of her career has been practicing in orthodontics.

She was a faculty member at the local college, both didactic and clinical for many years. Susan developed and presents workshops in Orthodontics as well as presenting an Oral Pathology course.

Susan completed a five year term as President of her local Dental Hygienists' Society and has enjoyed an active role with the executive for many years. She participates in two study clubs and continues to practice clinically part-time.

Susan is Manager of Professional Education for Ontario and Western Canada with Philips North America. She resides in London, Ontario with her husband Bob. They are the proud parents of two married children, living in Kelowna and Australia respectively. Bob and Susan travel as often as they can to see their family living far and away which includes their adorable granddaughter in Kelowna and their precious grandson in Australia.

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